All orders that are received before 2pm EST, should be dispatched from our warehouse the same day via UPS, subject to security checks and payment clearances.
Returns are simple and easy. If you need to return an item simply email firstname.lastname@example.org or send the product(s), a letter as to why you are returning the products (please include contact details) and your original proof of purchase to:
4780 Hammond Industrial Drive
Cumming, GA 30041
If we have made a mistake on an item sent to you or it is faulty, damaged, of unsatisfactory quality, we will refund the delivery charges you have paid to receive that item, unless it was sent to you with other items which you are not returning.